Werner Ladder Phone Numbers and Emails

Toll-Free Number:

  • (888) 523-3371

Customer Service:

  • (877) 553-7004
    Canada

Retail:

  • (888) 523-3370
  • (915) 534-8130 ext 6168
    Mexico
  • +61 130 076 0717
    Australia-New Zealand
  • +86 213 222 1530
    China
  • +44 162 174 5900
    Europe
  • +52 553 977 6809
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Contact Information

Werner Ladder Website:

Werner Ladder Help Center:

Corporate Office Address:

Werner Co.
555 Pierce Road Suite 300
Itasca, Illinois 60143
United States

Other Info (opening hours):

Office Hours

Monday - Friday

8:00a - 5:00p EST

More contact details

Fax:

+1888-456-8459

Werner Ladder Rating Based on 29 Reviews

Rating details

1.3
more details
Product or Service Quality
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Werner Ladder Customer Service Calls

57 TOTAL
CALLS
04:26 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Werner Ladder?

Product/ Service Question:

  • “New ladder not working”
  • “Order AH2521 aluminum attic ladder”
  • “I have a defective 28-foot fiberglass ladder”

Request for Information Question:

  • “Checking to see if ladder purchase will fit my ceiling to floor opening”
  • “Need information about an older ladder jack”
  • “Need tech support”

Return/ Replace Question:

  • “Replace shower door lower piece”

Employment Question:

  • “Job opportunities”

Other Question:

  • “I'm a customer”
  • “Ladder repair”
  • “Ladder parts”

About

Summary

Werner Co. is a large manufacturer and distributor of climbing equipment. The company is headquartered in Dallas, Texas, United States. Werner Co. offers a broad range of products under the following categories: Climbing Equipment, Fall Protection, and Racks & Rams. There are step stools, fire escape leaders, fall protection accessories, vertical lifelines, anchor connections, and many more. The company accepts most major credit card including Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. There are Werner Co. locations in Greenville (PA), Louisville (KY), and Juarez (Mexico). Customer service is provided by phone, fax, and e-mail during normal business hours.

Werner Ladder reviews and complaints

Werner Ladder is ranked 98 out of 628 in Building Products category

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