My Steel Werner attic ladder, model S2210 broke while I was 6' up throwing me to the concrete floor.The web shows multiple instances of this ladder breaking exactly where mine did but Werner won't do anything to replace it.
Evidently they did settle a lawsuit a few years back for similar complaints but they now feel they have no responsibility for their defective product.
Does someone have to die before Werner will recall these defective ladders?Werner offers an insulting $50 gift card in lieu of doing the right thing.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Absolutely no responsibility for defective product
- Reason of review:
- Bad quality
- Product or service
- Werner S2210 Mk3 Attic Ladder
- Review category
You May Also Like
- "I bought 4 new Falken tires from Discount Tire company on Sept. 10 a month ago , a month and half later , with two thousand miles on the..."
- "I was running cat 5e cable for Carls jr in Cypress, ca when standing on ladder fishing cable in ceiling when in front of witnesses the ladder came apart and..."
- "This whole expensive disaster started in February of 2014. I had used Michigan Motorz a few times before and thought they were a good solid company that stood behind the..."
- "Tobey West, Tobias I.A. West, Todd West, Todd Goodman owner of Family 1st Home Preservations, Legal Affiliates Group, Loan Educators, Family First Home Preservation Services. Tobey uses the alias Todd..."
- "So not only did it take 3+ months to get here but it also came in the wrong size. Just opened it up and looked at how BIG they are...."
- "Do some research on Loral Langemeier, who she is, where she came from and more about her services. You will be shocked! Loral Langemeier is a fraud! One of Langemeiers..."
- "All seams on the chair the dye is all coming off to an ugly white colored leather underneath. Barely any use to the chair. I contacted Slumberland and they said..."
- "I ordered this for a 5 year old child's birthday. The item arrived weeks later - nowhere did it disclose on the site that it was coming from CHINA by..."
- "As an adult I developed sensitive teeth and erosion of my enamel due to antibiotic use. I had been using Pronamel for about a year with no issues. Well I..."