I had just stepped onto the second step when the support leg of the 5' aluminum ladder collapsed causing me to fall and hit my head. A rush visit to the ER resulted in 4 staples to close the wound.
Bills are over $2500.00 and still coming. I bought this ladder at Home Depot about 4 years ago.
I only use this ladder a few time each year usually to get stored items off of a shelf above my work bench. I still have the ladder and am contemplating taking it back to Home Depot for all customers and employees to see.
Product or Service Mentioned: Werner Ladder Aluminum Ladder.
Reason of review: Damaged or defective.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.