The bottom rung of the fairly new 10' Werner ladder I had been using literally splintered underneath my feet causing me to fall and dislocate my shoulder. The piece of *** Claims Administrator, Jessica Vana is full of *** when she said "Engineering had looked at the photos I sent" and said it was not their fault.
What a crock.
WERNER LADDER COMPANY DOES NOT CARE IF THEY SEND OUT BAD PRODUCTS WHICH HURT, MAIM OR KILL PEOPLE.
I have found several photos online of Werner ladder failures that look just like mine and they say they don't have a problem?? FU WERNER AND JESSICA VANA.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of claims admin jessica vana liar and dangerous ladders. Please immediately contact the author of this review to discuss bad quality of werner ladder ladder and associated monetary loss in the amount of $2000. Werner Ladder needs to "payment for pain/suffering. defective ladder refund and refund for my 2 other defective werner ladders" according to poster's claims.